To return your product, you should mail your product to POBOX 2301, Moorabbin VIC 3189, Australia, or any other address we may provide as some of the items are shipped from overseas. The request to return goods has to be placed within 14 days of you receiving them and have to be shipped back to us within 60 days with a tracking number is possible.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If goods are not received in 120 days from the day the order was placed we cannot assist with any refunds.